Patient’s usual service level (wheelchair or stretcher).Patient’s entire call history, for the many times that dispatchers are told “I don’t know, same place he went last month” and expected to dig up the rest.Prior authorization requirements (if any), accounting for the selected patient’s current authorizations.Known patients, with demographic information, resident facility, room number, and warnings.Expected cost of the trip, based on service level and mileage.Visual map of the origin, the destination, and the proposed route.Known origins and destinations, with addresses, floor/room numbers, and phone numbers.AngelTrack makes this possible by offering all of this information to the dispatcher during booking: Using AngelTrack, a dispatcher can complete a round-trip call record within the space of the phone conversation.
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